Privacy Policy | Motoverse

This Privacy Policy explains how the Platform (a motorcycle marketplace and community service) collects, uses, and protects personal data when you browse listings, create an account, publish listings, or interact with sellers.

1. Data We Collect

Account & profile data: name, username, email, avatar, bio, social links.
Contact data: phone number (if you add it), and communication interactions (call/WhatsApp clicks).
Listing data: title, description, images, price, brand/model, city, status (draft/published/sold/expired/archived).
Usage data: device info, approximate location (city/region), pages viewed, and interaction events (e.g., listing view, phone_click, whatsapp_click, detail_click).

2. Why We Process Your Data

To operate the marketplace (accounts, listings, search, filters).
To provide listing analytics to sellers (basic counts such as views and clicks).
To prevent abuse, fraud, and maintain platform security.
To support customer service and respond to requests.
To comply with legal obligations.

3. Analytics (Custom + Optional Google Analytics)

We may record limited event-based analytics tied to listings, including views and action clicks. These analytics help sellers understand performance and help us improve the product.

Custom analytics: events stored in our database (e.g., view, phone_click, whatsapp_click).
Throttling: we may limit repeated views from the same device/session to avoid inflated counts.
Aggregated reporting: sellers typically see totals and trends, not private visitor identities.
Optional third-party analytics (e.g., Google Analytics) may be used depending on configuration.

4. Cookies

We use cookies for authentication/session management, preferences (like theme/language), and analytics. You can manage cookies via your browser settings and the cookie banner (where available).

5. Sharing of Data

We do not sell personal data. We may share data with service providers required to operate the platform (hosting, storage, analytics) and authorities if legally required.

6. Storage & Security (Supabase)

We use Supabase for authentication, database, and file storage. We apply access controls (including row-level security) and industry-standard safeguards. No method of transmission or storage is 100% secure.

7. Data Retention

We retain data while your account is active and as needed for legitimate business purposes (e.g., preventing fraud, resolving disputes) or legal requirements. You may request deletion, subject to lawful exceptions.

8. Your Rights

Depending on your location (including EU/EEA), you may have rights to access, correct, delete, and export your data, and to object or restrict certain processing. Contact us using the details below.

9. Third-Party Links

Listings or profiles may include links to third-party websites or social platforms. We are not responsible for their privacy practices.

10. Changes

We may update this policy from time to time. We will post the updated version here and update the date above.

11. Contact

Email: marketing@motoverse.app | Company: Motoverse.app